Sales
Used Car Sales Manager
- Location
- Mercedes-Benz of Northern Arizona · Flagstaff, AZ
- Schedule
- Full-time
- Pay range
- Based on experience
About Us:
Luxury automotive dealer in beautiful Flagstaff, Arizona who is committed to providing our customers with exceptional customer service and excellent pre-owned vehicle options. As a growing dealership in Flagstaff, AZ, we’re looking for a Used Car Sales Manager to join our dynamic team. If you have a passion for cars, strong leadership skills, and a drive to succeed, we want to hear from you!
** MUST HAVE DESKING EXPERIENCE AND ABILITY TO COACH AND BUILD TEAMS**
Job Description:
As the Used Car Sales Manager, you will oversee all aspects of our pre-owned vehicle sales operation. Your primary responsibility will be to lead and motivate a team of sales professionals, ensuring that our dealership consistently meets and exceeds sales goals. You will also manage inventory, develop sales strategies, and maintain high levels of customer satisfaction.
Key Responsibilities:
Sales Leadership: Lead, train, and mentor a team of salespeople to achieve individual and team sales targets. Foster a high-energy, results-driven culture.
Inventory Management: Oversee the selection and pricing of used vehicles, ensuring a diverse inventory that appeals to a wide range of customers. Ensure stock levels meet demand and profitability goals.
Customer Experience: Maintain excellent customer relationships throughout the sales process. Address customer concerns, resolve issues, and ensure satisfaction.
Sales Strategy: Develop and implement effective sales strategies and marketing campaigns to drive traffic and increase sales. Monitor team performance and adjust strategies as needed.
Reporting & Analysis: Monitor sales data, prepare reports on sales trends, inventory, and profitability. Provide regular updates to dealership management on performance and projections.
Training & Development: Provide ongoing training for the sales team on product knowledge, sales techniques, and customer service skills.
Compliance: Ensure all sales transactions are processed according to dealership policies and all legal and regulatory requirements are met.
Qualifications:
Experience: Minimum of 3 years of experience in Luxury used car sales, with at least 2 years in a managerial or supervisory role.
Skills: Strong leadership, communication, and organizational skills. Ability to manage multiple tasks and prioritize effectively.
Knowledge: Familiarity with used car market trends, pricing, and inventory management. Experience with dealership CRM and sales software and CDK.
Attributes: Strong work ethic, goal-oriented, and customer-focused.
Job Type: Full-time
Benefits:
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance
Work Location: In person